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Duinpark Duinpark Main building Main building

FAQ

Room types hotel building

What room types does the hotel building have?

The hotel building has 78 rooms, including two family rooms and two suites. Please have a look at our room types

We are a family with young children. Do you also have family rooms?

Yes, our hotel building has two family rooms specially equipped for families with children up to the age of 11. The children's room has a door that can be closed and is equipped with a solid bunk bed. If our family rooms have already been rented out, we also have rooms with a connecting door. Ask our reception about the possibilities!

Do you have hotel rooms with sea view?

Our hotel is located behind the dunes. When it is quiet outside, you can hear the sea although it cannot be seen from the room. 

Are the hotel rooms equipped with air conditioning?

Our rooms are not equipped with air conditioning. The windows of the rooms that catch the most sunlight are covered with a sun-resistant foil. This innovative film blocks 99% of UV radiation and 69% of solar energy. Thanks to these properties, we can keep the rooms cool in a green way. If you nevertheless need extra cooling, we have fans available at our reception on request.

Is the hotel room equipped with a fridge?

Yes, each of our hotel rooms is equipped with a mini-fridge

Is the hotel room equipped with a coffee machine?

Our hotel rooms, with the exception of the Suites, are not equipped with coffee and tea facilities. However, on the first floor, directly above the reception, we have a coffee machine available for general use. This machine can be used every morning until 12:00 p.m., so you can enjoy a delicious cup of coffee on the house. Now that’s a great start to the morning!

Room types Dune Park

What different room types does the Dune Park offer?

Our Dune Park has three different room types, namely: Dune Rooms, Dune Apartments, and Dune Villas. Depending on the size of your travel group, or the need for extra space, there is always an accommodation that meets your wishes. 

 

How many people does each of the room types at the Dune Park accommodate?

Thanks to the different room types at the Dune Park, we always offer suitable accommodation for parties of 2 to 6 people. Dogs are allowed in some of these rooms. Consult our room page for additional information per room type. 

When I stay overnight at the Dune Park, do I use all the facilities?

Yes, even when you stay overnight at our adjacent Dune Park, the use of all facilities during your stay is included. 

Is each of the rooms at the Dune Park equipped with a fridge?

Yes, each of the room types at the Dune Park is equipped with a (mini) fridge. 

Room cleaning

My room is refreshed daily. What does this entail?

Your room is refreshed daily which means that towels are changed and the trash is emptied.

How often will my room be cleaned?

 In line with our green policy, your room will be fully cleaned by default after every third night, where you can also count on a linen change. 

What if I still want a full room cleaning?

Of course, we gladly comply. If you would like your room to be fully cleaned, please make this wish known at our reception between 09.00 and 11.00 in the morning.  Our housekeeping is at your service!

I prefer not to be disturbed in the morning. How do I make this known?

Those who like to sleep in peacefully hang the “Do not disturb” hanger visibly on the door handle. When the card is hanging outside, our housekeeping will not come by. Every morning from 09:00, our housekeeping does several rounds on each floor. Should you change your mind and still want a refresh? Then remove the hanger between 09:00 and no later than 12:00 in the morning. 

I am staying with a dog. How often will my room be cleaned?

Dogs are, although at an additional cost, welcome in our dog-friendly room types. When your four-legged friend stays with us, your room is cleaned every day. Again, your linen is changed after every third night.

Accessibility

I have mobility problems. Is the hotel wheelchair-friendly?

Yes, our hotel is wheelchair-friendly with wide passages through which a wheelchair can easily pass. In addition, the hotel building has a lift to reach each of the rooms. One of our rooms is fully wheelchair-friendly, including a lowered bed and an adapted bathroom. Please note that only the changing rooms of our wellness area are less accessible by wheelchair. 

Does the hotel building have a lift?

Yes, our hotel building is equipped with a lift that allows access to each of the hotel rooms. 

Do you have a wheelchair-friendly room?

Yes, in the hotel building we have a fully wheelchair-accessible hotel room. This room is furnished for two people and has a lowered bed and is equipped with a fully adapted bathroom. In addition to the necessary grab rails and an adapted toilet, the mirror is also hung lower.

I would like to spend a day at the beach. Do you rent a (electric) beach wheelchair?

Yes, we have both a manual and electric beach wheelchair available. As a hotel guest, you can use this free of charge. We have one of each type. To avoid disappointment, we advise you to reserve the wheelchair in advance. 

Is the wellness area wheelchair accessible?

Our wellness area is wheelchair accessible. The same applies to the indoor swimming pool, which is accessible from outside by wheelchair. However, our changing room is less easily accessible if you use a wheelchair.

Reception

What languages are spoken?

Each of our receptionists is proficient in Dutch, English and German both spoken and written. 

Is the reception staffed at all times?

Our reception is manned 24 hours a day. 

Check in and check out

What time can I check in and out?

Our check-in time is from 3:00 PM, check-out is possible until 11:00 AM. If you would like to check in earlier, please inquire in advance about the possibilities. Due to room cleaning, we cannot guarantee that the room will be ready before the agreed time.

 

Is it possible to book day-use?

Additional booking of day-use is only possible on request and when occupancy allows. Depending on the room type, this service can be booked from € 30,-. You can then use the room until 5 pm. 

Can I still use the facilities after check-out?

After check-out, you are still permitted to use our catering facilities, such as the bar. If occupancy allows, you may continue to use our swimming and wellness facilities until 3:00 PM. 

Facilities

Is there wifi?

Fast Wi-Fi is available both in the main building and at Duinpark. As a guest, you can use it free of charge during your stay. 

How do I rent a bike?

You can easily rent a bike online. Our partner Fietsverhuur Zeeland ensures that the desired number of bikes is ready at the specified time. Prefer to make a personal reservation at our reception? In that case, simply stop by our central reception desk at the entrance, or contact us by phone in advance.

What facilities does the wellness offer?

Our wellness includes a heated indoor pool, sauna and a Turkish steam bath. It is not possible to reserve seats.

What are the opening hours of the heated indoor swimming pool and the wellness area?

Every day, you can wonderfully relax in our wellness area.  The facilities, including the indoor swimming pool, are open daily between 7:00 a.m. and 11:00 p.m. Around midday, the wellness area is closed for just under half an hour due to an additional cleaning round, hygiene above all.  

Is wearing swimwear mandatory in the wellness facilities?

Yes, wearing swimwear is mandatory in all public wellness areas. 

Are the swimming pools supervised?

Our swimming pools are not supervised by a lifeguard. Children up to 12 years old may only use our wellness facilities (including both swimming pools) under the supervision of at least one adult companion. In addition, we strongly recommend providing children without swimming certificates with approved armbands. Relaxation and danger go hand in hand. Therefore, never let children swim unsupervised. 

Restaurant

I would like to join you for dinner. How do I book a table?

Dining in our restaurant? Lovely! With our various concepts, we offer something for everyone. To be sure of a spot in our restaurant, we recommend that guests reserve a table in advance of their stay. This can be done by phone, but even more easily directly online.  Not staying with us but nearby? You are also very welcome to join us for a bite to eat!

How do I indicate my dietary preference?

In addition to caring for our surroundings, at De Zeeuwse Stromen we also care for one another. We are therefore happy to take dietary preferences, food allergies, or intolerances into account. To make the necessary preparations, our kitchen team would like to be informed of any specific wishes prior to your stay/arrival. 

Do I always book including breakfast?

When booking at De Zeeuwse Stromen, breakfast is always included, with the exception of the Dune Villas. 

Dogs

Where in the hotel are dogs allowed?

We are a dog-friendly hotel. Four-legged friends are welcome in a number of designated (hotel) rooms. In addition, dogs are allowed in our catering establishments, including the terrace, bar, and restaurant, subject to certain conditions. The golden rule is that dogs must always be kept on a leash on our premises (including outside) and that they must remain under the table in dining areas. 

What are the accommodation costs per dog?

For each first dog, a fee of €19.50 per night will be charged. Are you bringing a second dog? They can stay with us for the reduced rate of €17.50 per night. We have a maximum number of 2 dogs per room.

Where can I find your dog policy?

In order to keep the stay pleasant for each of our hotel guests, we have summarized a number of tips and advice in our dog policy

Service charges and tourist tax

How much is the service charge and tourist tax?

The total of service charges and tourist tax amounts to €3.50 per person per night. The tourist tax is set at €2.06 per person per night for the year 2026, and we remit it as legally required.

What is meant by service fee?

Service charges are costs not included in the room rate, but which are unavoidable for the efficient and safe handling of each reservation. These costs also include expenses for the presence of a night porter.

Parking

What are the parking costs?

From January 1, 2026, the parking costs are €8.50 per car per night. 

Is the hotel parking lot guarded?

As a guest of De Zeeuwse Stromen, you can use our private car park. Please note: our premises begin just beyond the barriers. The car park is closed off every evening by means of barriers and is under camera surveillance. In any case, parking remains at your own risk. In addition, under privacy legislation, we are not obliged to release camera footage, even in the event of (alleged) damage.  

Do you have parking spaces for the disabled?

Absolutely. Near the main entrance, we have two parking spaces reserved for use by persons with limited mobility.

Is it possible to charge electric cars at the hotel?

We have 6 electric charging stations on our own parking lot. The costs are € 0.56 per kW / h. On the municipal parking lot are another 2 charging stations.

Parking in the municipal car park

The municipal car park is located in front of the hotel. This area is not guarded. TIn the period from 1 April to 31 October, it is paid parking. 

Payment options

What payment options are available?

We accept payments by debit card, Visa, Mastercard, or cash.

Cancellation policy

I want to cancel my stay. Which conditions apply?

Depending on the rate at which you have booked, there are certain conditions you can read about on our contact page under 'House Rules'

Other

How and where do I buy a De Zeeuwse Stromen gift voucher?

The De Zeeuwse Stromen gift voucher is available at reception. If you are at home and would like to surprise someone with our gift voucher, it is still possible to order a gift voucher at our reception. The value is up to you. Only the shipping costs will be charged additionally. Please send your inquiry by e-mail.

Note: excluding massages.