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Duinpark Duinpark Hoofdgebouw Hoofdgebouw

FAQ

Room

Are there coffee and/or tea facilities in the room?

We do not offer coffee and/or tea facilities in our rooms. We do have a number of water boilers in stock which you can reserve and collect at reception.

Is there a refrigerator in the room?

Both our hotel rooms in the main building and the accommodation types in the adjacent Duinpark are equipped with a (mini) refrigerator.

Is there air conditioning in the rooms?

Our rooms are not equipped with air conditioning. The windows of the rooms that catch the most sunlight are covered with a sun-resistant foil. This innovative film blocks 99% of UV radiation and 69% of solar energy. Thanks to these properties, we can keep the rooms cool in a green way.

If you nevertheless need extra cooling, we have fans available at our reception on request.

Do you have rooms with sea view?

No, our hotel is located 300 meters from the beach but behind the dunes. For this reason we cannot see the beach or the sea.

What is the difference between a Dune Room and a Dune Apartment?

A Dune Room has two floors with the toilet, living room and small terrace on the first floor. Upstairs is the sleeping area and a bathroom with shower.
Our Dune Apartments overlook the outdoor pool and have one room containing the living and sleeping area. The Dune apartment has a spacious bathroom with walk-in shower and separate toilet. The Dune apartments on the first floor have a terrace and the upper Dune apartments have a roof terrace and are only accessible by stairs.

Check in and check out

What time can I check in and out?

Our check-in time is from 15:00, check-out is until 11:00.
We cannot guarantee if it is possible to check-in earlier.

Is it possible to book day-use?

This is possible on request when the occupancy allows it. The costs are € 30,-, you can then use your room until 17.00 hours.

Can I still use the facilities after check-out?

After checking out you may still use our bar.
When occupancy permits, you may also use our swimming and wellness facilities.

Facilities

Is there free Wifi?

Both in the main building and in the Duinpark there is a free Wifi connection.

Can I use the facilities of the hotel when I stay at the Duinpark?

When you stay in a Dune Room, Dune Apartment or Dune Villa you can of course make use of all our facilities. Think of the indoor and outdoor pool, sauna, steam bath and so on.

Are swimwear required in the wellness facilities?

Yes, bathing suits are mandatory in all wellness facilities.

What are the opening hours of the heated indoor swimming pool and the wellness area?

Every day you can relax in our swimming and wellness area.The facilities are open between 7 AM and 11 PM. For the exact opening hours and availability of our massage practice, see the page about massages.

Swimwear is mandatory for all facilities and under 12 years -> supervision of an adult is required.

Dogs

Where in the hotel are dogs allowed?

We are a dog friendly hotel. Your dog is welcome in a number of designated rooms, terrace, bar and restaurant.

Where can I find your dog policy?

In order to keep the stay pleasant for each of our hotel guests, we have summarized a number of tips and advice in our dog policy

What are the accommodation costs per dog?

An amount of € 17,50 per night is charged per dog. We allow a maximum of 2 dogs per room. 

Parking

Is it paid parking?

As a guest of De Zeeuwse Stromen, you can park in our own parking lot. Drive straight towards the hotel and a narrowing will take you to our grounds. There are parking spaces on both the left and the right.  The parking lot is closed every evening by means of barriers. The parking fee is € 6,50 per room per night from April to October.

Near our entrance we have two disabled parking spaces and on the right side there are 4 charging stations for electric cars. 

The unsupervised municipal parking lot - in front of the hotel - is paid parking between April 1 and October 31. Costs are € 16,- per day. 

Is it possible to charge electric cars at the hotel?

We have 6 electric charging stations on our own parking lot.
The costs are € 0.42 per kW / h.
On the municipal parking lot are another 2 charging stations.

Payment options

What payment options are available?

We accept Mastercard, VISA, Maestro, American Express, VPay and cash.